FAQ's

  • How many days do you need to ship my item?

    We usually ship within 2-6 hours or 1-3 business days.
    If you do not receive an email confirming the shipment, please contact our service team.

  • How long should I wait for delivery?

    You can refer to our Shipping & Delivery section at the bottom of our website.
  • What is the shipping cost?

    Shipping is FREE worldwide for all items.
  • Do I pay any custom fees or taxes?

    Paying import taxes and customs duties is the duty of the buyer. The buyer is responsible for any import duties or taxes.
  • I have placed an order with multiple items recently, can I combine them into one package?

    We have 6 different warehouses in different countries. When you order multiple items at one order, each item will be shipped separately. They will arrive to you in single packages. The shipping is free worldwide, so it does not affect your cost.
  • What is Buyer Protection?

    Buyer protection allows buyers to shop confidently on our website. The buyer who buys a product from any seller is protected by us.

    You are protected in the following cases:


    The product you ordered did not arrive on time as promised by the seller.
    If the product you buy turns out to be the wrong product.
    For more information, see the Order Protection and Buyer Protection information.

  • How can I track my order?

    You can track your order in the 'TRACK ORDER' section in the buttom of website.
  • Send us an email

    Need Help? Send us an email at support@virtualmaqazin.com and we will reply as soon as possible.

Our customers

Customer Feedback

Mark
Received my order in record time and in absolute perfect condition!
Mark
Buyer
Adil
Very nice and quick
Adil
Buyer
Narmin
I bought the phone. It was registered. There was no additional cost
Narmin
Buyer
Raisa
Excellent customer service and fast shipping. I recommend it 100%
Raisa
Buyer
Russo

Good packaging, quick delivery, would deal again with this website


Russo
Buyer

Company Info

San Luis potosí, centro historico, 78000 san luis potosí, SPL, Mexico