Money Back Guarantee


VirtualMaqazin has a comprehensive dispute process that protects you when you are unhappy with your transaction and get your refund.

You can return the purchased product within 14 days after the product reaches you

If the product (s) you receive do not reach you within the specified time, you will get your money back.


When am I protected by VirtualMaqazin Money Back Guarantee Protection?
When the item you ordered did not arrive.
When the item you received was not as described.
When the item you received that was assured to be genuine was fake.

What transactions are eligible for VirtualMaqazin Money Back Guarantee Protection?
All transactions on VirtualMaqazin adhere to our Transaction Services Agreement.
Every payment made on VirtualMaqazin is covered by Order Protection.

What payment methods are accepted on VirtualMaqazin?
Visa
MasterCard
AmericanExpress
ApplePay
GooglePay
Bank Transfers
More payment options will be available on VirtualMaqazin in the future. Any payment made that bypasses VirtualMaqazin is not protected by VirtualMaqazin. If a seller asks you to make a payment that bypasses VirtualMaqazin, report them to us immediately.